Retal Privacy Policy
Retal respects your privacy, which is why our website is protected with the latest technologies to ensure the confidentiality of your personal information and payment details, keeping them secure. Your personal information is collected, controlled, and processed by our Customer Relations Department according to this privacy policy. We do not disclose or share your personal information with any external organizations.
Please read the following privacy policy below to understand how we use your information before providing any personal information.
If you need any information or inquiries, please contact us via email or send a message to our Customer Service Department at the following address: Customer Relations Department at Retal, Shaker Salah Al-Zayadneh & his Partner Company - Mafraq 25110 - Jordan.
Intellectual Property
The website owned by Retal is protected intellectual property under legislation governing copyright and includes every element within the website, including trademarks, images, graphics, logos, text, illustrations, diagrams, and any other materials that are exclusive property of Retal as the sole owner of intellectual property rights. Retal grants no license or entitlement beyond the right to consult the website, and copying or using any portion of these elements is exclusively permitted for personal use and obtaining information, strictly prohibiting reproduction, modification, duplication, or use of any element of this website for any other purposes.
Personal Information We Collect
Your personal information, which we may collect and process through various sources, can be obtained through our stores, offices, social media platforms, events, or our website. Your personal information may be collected when visiting the website, registering on the website, or submitting any other inquiries online. Web server logs, cookies, and automated technologies may also be sources of collecting certain information about you.
We may collect your personal information from various sources, including:
We may collect different types of personal information that you provide through our website or any other source, including:
1. Name
2. Postal address
3. Email address
4. Mobile phone number
5. Age / Date of birth
6. Gender
7. Username and password
8. Any other personal information you provide
What We Do with Your Personal Information
The personal information you provide through the various sources mentioned above may be used for:
Retal will not sell or disclose your personal information to any external organizations. However, Retal may share your personal information with our affiliates under the umbrella of Shaker Salah Al-Zyadneh & Partner Company, and you can receive information from other affiliated companies only if you click on the relevant box. Retal may also disclose your information to government agencies, law enforcement agencies, or any other legal entities for the purpose of preventing fraud and any illegal activities. In such cases, Retal will notify you and send you details about disclosing your personal information, and your information may be shared with service providers, including entities processing payments, orders, web hosting, and marketing services. We do not allow service providers to share or disclose any of your personal information, and Retal has the right to transfer all your personal information in the event of selling part or all of our business or assets, ensuring the use of your personal information according to our privacy policy.
Cookies, Web Beacons, and Web Server Logs
Textual cookies or individual GIF files may be sent and stored on your computer when visiting our website, and you can delete, restrict, or disable certain types of cookies on most web browsers. However, cookies allow us to customize the website according to your preferences and interests to enable you to use all the features available on our website and enhance your user experience. Our web servers may record details such as IP address, domain, links, browser type, language, operating system type, and time zone. To control the web server and collect information, web beacons or tags may be placed on our web pages to link web pages to web servers and specific cookies.
Web Analytics
We may use web analytics such as Google Analytics, which use various techniques such as cookies, web server logs, and web beacons to create log files for information. Log files may include information collected during your website visit, pages visited, and your Internet Protocol (IP) address from your network. This aggregated data is analyzed using web analytics services that help us improve and enhance your experience on our website. You can deactivate the ability of web analytics providers to analyze your browsing activities on our website.
Popularity Links to Other Websites
Our website may contain links to websites operated and controlled by independent third parties, and these linked sites may have their own privacy policies. Therefore, we recommend reviewing them if you visit any of these linked sites. We do not endorse or accept the content of linked sites and do not assume any responsibility for their privacy policy practices. The use of any linked sites is at the sole risk and responsibility of the user.
Comments on Your Personal Information
You have the right to comment and correct errors in the information, and you have the right to access your personal information stored on our servers. If you have any questions or comments regarding the privacy policy or wish to modify, block, or delete your personal information, please contact us via email or send a message to our Customer Service Department at Retal at the following address: Customer Relations Department at Retal, Shaker Salah Al-Zayadneh & his Partner Company - Mafraq 25110 - Jordan.
Updates to Our Privacy Policy
This privacy policy may be updated from time to time without notice of any changes that may occur in our privacy policy, and we will indicate the last updated date of the policy at the bottom of this privacy policy.
Please read the following privacy policy below to understand how we use your information before providing any personal information.
If you need any information or inquiries, please contact us via email or send a message to our Customer Service Department at the following address: Customer Relations Department at Retal, Shaker Salah Al-Zayadneh & his Partner Company - Mafraq 25110 - Jordan.
Intellectual Property
The website owned by Retal is protected intellectual property under legislation governing copyright and includes every element within the website, including trademarks, images, graphics, logos, text, illustrations, diagrams, and any other materials that are exclusive property of Retal as the sole owner of intellectual property rights. Retal grants no license or entitlement beyond the right to consult the website, and copying or using any portion of these elements is exclusively permitted for personal use and obtaining information, strictly prohibiting reproduction, modification, duplication, or use of any element of this website for any other purposes.
Personal Information We Collect
Your personal information, which we may collect and process through various sources, can be obtained through our stores, offices, social media platforms, events, or our website. Your personal information may be collected when visiting the website, registering on the website, or submitting any other inquiries online. Web server logs, cookies, and automated technologies may also be sources of collecting certain information about you.
We may collect your personal information from various sources, including:
- In our stores, offices, social media platforms, events, or through our website.
- When visiting the website, registering on the website, or submitting any other inquiries online.
- Web server logs, cookies, and automated technologies may also be sources of collecting certain information about you.
We may collect different types of personal information that you provide through our website or any other source, including:
1. Name
2. Postal address
3. Email address
4. Mobile phone number
5. Age / Date of birth
6. Gender
7. Username and password
8. Any other personal information you provide
What We Do with Your Personal Information
The personal information you provide through the various sources mentioned above may be used for:
- Managing your online account
- Improving your online experience
- Responding to your inquiries
- Providing services to you
- Processing your purchase payments
- Analyzing, improving, and developing our products and services
- Sending you the latest news and special offers through SMS, multimedia messages, email, phone calls, or any other means of contact. If you wish to stop receiving information from Retal, please send us an email at support@retal-jo.com
Retal will not sell or disclose your personal information to any external organizations. However, Retal may share your personal information with our affiliates under the umbrella of Shaker Salah Al-Zyadneh & Partner Company, and you can receive information from other affiliated companies only if you click on the relevant box. Retal may also disclose your information to government agencies, law enforcement agencies, or any other legal entities for the purpose of preventing fraud and any illegal activities. In such cases, Retal will notify you and send you details about disclosing your personal information, and your information may be shared with service providers, including entities processing payments, orders, web hosting, and marketing services. We do not allow service providers to share or disclose any of your personal information, and Retal has the right to transfer all your personal information in the event of selling part or all of our business or assets, ensuring the use of your personal information according to our privacy policy.
Cookies, Web Beacons, and Web Server Logs
Textual cookies or individual GIF files may be sent and stored on your computer when visiting our website, and you can delete, restrict, or disable certain types of cookies on most web browsers. However, cookies allow us to customize the website according to your preferences and interests to enable you to use all the features available on our website and enhance your user experience. Our web servers may record details such as IP address, domain, links, browser type, language, operating system type, and time zone. To control the web server and collect information, web beacons or tags may be placed on our web pages to link web pages to web servers and specific cookies.
Web Analytics
We may use web analytics such as Google Analytics, which use various techniques such as cookies, web server logs, and web beacons to create log files for information. Log files may include information collected during your website visit, pages visited, and your Internet Protocol (IP) address from your network. This aggregated data is analyzed using web analytics services that help us improve and enhance your experience on our website. You can deactivate the ability of web analytics providers to analyze your browsing activities on our website.
Popularity Links to Other Websites
Our website may contain links to websites operated and controlled by independent third parties, and these linked sites may have their own privacy policies. Therefore, we recommend reviewing them if you visit any of these linked sites. We do not endorse or accept the content of linked sites and do not assume any responsibility for their privacy policy practices. The use of any linked sites is at the sole risk and responsibility of the user.
Comments on Your Personal Information
You have the right to comment and correct errors in the information, and you have the right to access your personal information stored on our servers. If you have any questions or comments regarding the privacy policy or wish to modify, block, or delete your personal information, please contact us via email or send a message to our Customer Service Department at Retal at the following address: Customer Relations Department at Retal, Shaker Salah Al-Zayadneh & his Partner Company - Mafraq 25110 - Jordan.
Updates to Our Privacy Policy
This privacy policy may be updated from time to time without notice of any changes that may occur in our privacy policy, and we will indicate the last updated date of the policy at the bottom of this privacy policy.
